Knowledge Management
Netscribes’ Knowledge Management team comprises of software professionals and domain experts who provide clients with effective platforms for knowledge sharing by leveraging technical proficiency and extensive online expertise. We provide innovative products and solutions that enable clients to access and share information on a real-time basis, which improves flexibility, efficiency and thereby enhances profitability.
Corporate Intranets
Netscribes’ software and development group designs, develops and maintains new intranets and websites and restructures existing information architecture. This is done with the help of a Content Management System (CMS), which is a software used for web content management. Netscribes’ end-to-end solutions lower information sourcing and distribution costs, increases productivity and expedites communication.
Knowledge Management Portals
Every organization should identify the tacit and explicit knowledge inputs that are critical to their success, and implement knowledge management processes to manage and leverage this knowledge. Netscribes has vast experience in implementing knowledge management solutions which support an organization’s business strategy.
Netscribes provides solutions in the four KM domains that support any business strategy:
Documents/Content Management
This solution enables an organization to store and manage its knowledge and retrieve it as per departmental needs -- marketing, human resources, sales and others. The platform enables an organization to make conclusions from the daily activities of various departments and use it for the benefit of other business departments within the firm. This serves as an internal knowledge management platform.
Information System for Executives
This solution allows for the display of business indicators to executives that enable them to analyze real-time business performance and make informed decisions at the right moment. ISE is a managerial tool that enables an organization to maximize various business strategies by tracking and monitoring meeting summaries, decisions, tasks and business processes.
Relationship Management
This platform manages the knowledge needed to influence and monitor the organization‘s customers/distributors/suppliers. This is a very important platform that enables an organization to maximize its business strategy by providing and sharing knowledge with any external contact of the organization.
Enterprise KM
This is a powerful knowledge generator with a tight interface to the above knowledge management platforms.
Business Intelligence Dashboards
Netscribes' software and development group creates online platforms for clients that provide real-time business intelligence to sales and business development teams on key prospective and existing customer accounts. These customized dashboards are powerful information tools intended to help clients' sales teams keep abreast of events in diverse key client accounts. The dashboards are equipped with robust search engines and have web-based interfaces that are easy to use. The graphical representation of extensively researched data also helps in adding value to the analysis carried out by clients' sales teams.
Proprietary Database Creation
Netscribes’ software and development group creates proprietary databases on companies or people, based on specific parameters or fields given by the client. These databases are created using Microsoft SQL Server or Microsoft Access and contain information sourced from sources like Factiva, Hoovers and Bloomberg. A powerful search engine is built into these databases that make information retrieval easy for the end users.
Enterprise Portals
No business can be oblivious to the potential of the online medium to expand sales and achieve targets. Transactional portals offer a readymade path to reach out to retailers, organizations and individual customers directly, thus ensuring substantial savings in cost. Customers enjoy the comfort and ease that the medium brings with it. We build customized transactional portals that showcase your products at their best and make for an interactive medium which draws third party users closer to your business. We also customize the portal in keeping with special offers, discounts, themes and occasions.